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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

ana lopez

September 19, 2023

5  out of  5 rating by ana lopez
"They have the best customer service anybody can ask… they help you with every question you might have… recommend it 💯 %"

Pat Chapdelaine

September 12, 2023

5  out of  5 rating by Pat Chapdelaine
"Lawana handled my policy requests and it was a pleasure doing business with her. She was very informed on her policies and helped me through the process. I give her a 5+ rating and Mr. Acosta a great review for well trained employee. It was a pleasure to change over my policies and they saved me money on top of that."

Emma Ojeda Ishmael

September 5, 2023

5  out of  5 rating by Emma Ojeda Ishmael
"Excellent service you took action on my claim as needed thank you so much. I Highly recommend you"

Sweeties Dulce

August 17, 2023

5  out of  5 rating by Sweeties Dulce
"Marcus Acosta , Lawana Vasques and his team provide great customer service , very professional and knowledgeable when needing to file claims. Helped me reduce my home insurance cost which reduced my monthly mortgage payment! Prompt response when you need them . Definitely recommend giving them a call for all your insurance needs"

Stephanie Morgan

August 16, 2023

5  out of  5 rating by Stephanie Morgan
"Lawana Vasquez made my experience super easy! She was very detailed and patient with me considering I have no experience with insurance policies. She never once made me feel like I was a bother for having no knowledge in this field. I appreciate how kind both Marcus Acosta and Lawana Vasquez were to me! They saved me over $600 by switching to Statefarm!"

Stephanie Pena

August 11, 2023

5  out of  5 rating by Stephanie Pena
"Great people and very easy to do business with!"

SHARK ACQUISITIONS & ENTERPRISES INT'L, LLC.

July 27, 2023

5  out of  5 rating by SHARK ACQUISITIONS & ENTERPRISES INT'L, LLC.
"If you're looking for a dedicated and reliable insurance agency that provides first and fast service, look no further than the team of agents at Marcus Acosta-State Farm Insurance. Professionals for all your Insurance needs"

Robert Franklin

July 8, 2023

5  out of  5 rating by Robert Franklin
"Marcus Acosta (State Farm Insurance),has a very professional staff . They are definitely there to help all customers with their situation."

Marcy Sotelo

June 28, 2023

5  out of  5 rating by Marcy Sotelo
"I used to with Norwood Richardson as my State Farm agent for appx 21 years before he passed away. He and his staff were always wonderful and knew my family and me the second they saw our name. I went through a little bit of a shuffle after his passing and thought I might never find an agent as loyal. Thankfully I was able to be connected with Marcus Acosta who, incidentally, knew Norwood. That already made me feel more at ease, but it didn’t stop there. This last year has been an extremely difficult year for us out of the blue with military and jobs shuffling us and our lives around. We had a difficult claim that was legitimate, but hard to prove. Just when I had given up, Marcus found out about our struggle with the claim and stepped in. He fought for us with every strategy he could to see the claim get what it needed and make sure that all the years I’ve invested money into State Farm policies weren’t for nothing. Our car now runs like a dream and we’re no longer scared about our ability to take care of our own every day life. Thank you so much Marcus and team!"

Thomas Wells

June 26, 2023

5  out of  5 rating by Thomas Wells
"Marcus has gone the extra mile to give very useful financial/insurance information and advice. Indeed, his assistance has been beyond my expectations. I definitely give Marcus and his friendly staff the strongest recommendation."

Walter Torres

June 21, 2023

5  out of  5 rating by Walter Torres
"State Farm’s agent Marcus Acosta and his team provide excellent customer service. In addition, Marcus and his hardworking team explain thoroughly any questions or concerns I might have. Their dedicated service is duly noted, I have been a loyal customer for almost 10 years and continue to trust Marcus and his dependable team!"

Nysia Gaskin

May 25, 2023

5  out of  5 rating by Nysia Gaskin
"My family and I have been with State Farm insurance for over 50 years, since Dan Moore was on the scene. However, we have received the most exceptional service from our super agent and friend, Marcus Acosta! Him and his team are literally like family and take care of our needs from small to large any day of the week basically any hour of the day. We have never received such care, compassion, and hospitality from any of the agents before. I truly appreciate the customized support they provide to give us just what we need without the hassle of trying to push us over the top for more than that. I can go on and on, but you get the drift... Marcus and his team are simply the best!!!"

Jennifer Nestle

May 8, 2023

5  out of  5 rating by Jennifer Nestle
"When my homeowners insurance went up significantly with my other carrier, Lawana Vasques at Marcus' office was able to bundle my home and auto at a lower rate than my other carrier (who wasn't able to bundle). Always great customer service at this office. Lawana is a rock star."

Kenneth Johnson

May 7, 2023

5  out of  5 rating by Kenneth Johnson
"Very helpful got my business completed and also checked back to see if everything was okay thanks K.Johnson"

Carol Hensch

May 5, 2023

5  out of  5 rating by Carol Hensch
"Jessica Zinguenza is 20 stars in my books. She has been my contact for business and personal insurance needs for many years. She is just like family."

Carlos Pinedo

May 5, 2023

5  out of  5 rating by Carlos Pinedo
"Marcus Acosta and Team always go out of there way to help us when we need them. Thank you!"

Fredi Delapaz

May 5, 2023

5  out of  5 rating by Fredi Delapaz
"The staff at marcus Acosta State Farm Insurance is hands down the best in houston! I highly recommend Jessica or marcus Acosta himself if you need automotive, home or life insurance policy as I took advantage of all three in less than a hour today! If you need more information about my experience please feel free to ask for my number and I’d be happy to help share my experience in detail. Once again, Great job Jessica and thank you marcus for all you do for us houstonians!"

Jim Ping

May 4, 2023

5  out of  5 rating by Jim Ping
"Jessica always treats me and my family very well! She is a young and very intelligent agent. Very knowledgeable and I'm very lucky to have her on my team. Great work Jessica!! Jim"

Richard Clark

May 4, 2023

5  out of  5 rating by Richard Clark
"Everyone has treated me very professionally and kind. Thank you!"

luis rivas

May 4, 2023

5  out of  5 rating by luis rivas
"Lawana Vagques and the staff at the Marcus Acosta (strawberry rd) location were very friendly, professional and informative, I really appreciate her breaking down my policy."

Erica Reynolds

May 4, 2023

5  out of  5 rating by Erica Reynolds
"Lawana Vasquez help me understand and choose the right life insurance for myself. She explained everything in detail and answered all the questions I had. She made the process so easy. Thank you so much Lawana!!!"

Silvia Vielma

May 4, 2023

5  out of  5 rating by Silvia Vielma
"(Translated by Google) My agent Lawana Vázquez always helps me with all my questions and gives me options for what suits me best with State Farm (Original) Siempre mi agente Lawana Vázquez me ayuda en todas mis preguntas y me da opciones para lo que ami me convenga mejor con State Farm"

jessica aguirre

May 3, 2023

5  out of  5 rating by jessica aguirre
"I want to thank Itzel Ramirez, she helped my husband and I with finding the right coverage with our auto insurance and now with our home insurance. She is very knowledgeable and very polite. We are very appreciative of her."

Alejandro Silva

May 3, 2023

5  out of  5 rating by Alejandro Silva
"The best State Farm office...I am very pleased and very good attention in this agency ... especially Miss Jessica Zinguensa ... I highly recommend them"

Andrea Salazar

May 3, 2023

5  out of  5 rating by Andrea Salazar
"(Translated by Google) Miss Lawana was very attentive and gave us the information we needed. Thank you Lawana for your service. (Original) Muy atenta la señorita Lawana que nos dio la información que necesitábamos gracias Lawana por su servicio."