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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nysia Gaskin

May 25, 2023

5  out of  5 rating by Nysia Gaskin
"My family and I have been with State Farm insurance for over 50 years, since Dan Moore was on the scene. However, we have received the most exceptional service from our super agent and friend, Marcus Acosta! Him and his team are literally like family and take care of our needs from small to large any day of the week basically any hour of the day. We have never received such care, compassion, and hospitality from any of the agents before. I truly appreciate the customized support they provide to give us just what we need without the hassle of trying to push us over the top for more than that. I can go on and on, but you get the drift... Marcus and his team are simply the best!!!"

Jennifer Nestle

May 8, 2023

5  out of  5 rating by Jennifer Nestle
"When my homeowners insurance went up significantly with my other carrier, Lawana Vasques at Marcus' office was able to bundle my home and auto at a lower rate than my other carrier (who wasn't able to bundle). Always great customer service at this office. Lawana is a rock star."

Kenneth Johnson

May 7, 2023

5  out of  5 rating by Kenneth Johnson
"Very helpful got my business completed and also checked back to see if everything was okay thanks K.Johnson"

Carol Hensch

May 5, 2023

5  out of  5 rating by Carol Hensch
"Jessica Zinguenza is 20 stars in my books. She has been my contact for business and personal insurance needs for many years. She is just like family."

Carlos Pinedo

May 5, 2023

5  out of  5 rating by Carlos Pinedo
"Marcus Acosta and Team always go out of there way to help us when we need them. Thank you!"

Fredi Delapaz

May 5, 2023

5  out of  5 rating by Fredi Delapaz
"The staff at marcus Acosta State Farm Insurance is hands down the best in houston! I highly recommend Jessica or marcus Acosta himself if you need automotive, home or life insurance policy as I took advantage of all three in less than a hour today! If you need more information about my experience please feel free to ask for my number and I’d be happy to help share my experience in detail. Once again, Great job Jessica and thank you marcus for all you do for us houstonians!"

Jim Ping

May 4, 2023

5  out of  5 rating by Jim Ping
"Jessica always treats me and my family very well! She is a young and very intelligent agent. Very knowledgeable and I'm very lucky to have her on my team. Great work Jessica!! Jim"

Richard Clark

May 4, 2023

5  out of  5 rating by Richard Clark
"Everyone has treated me very professionally and kind. Thank you!"

luis rivas

May 4, 2023

5  out of  5 rating by luis rivas
"Lawana Vagques and the staff at the Marcus Acosta (strawberry rd) location were very friendly, professional and informative, I really appreciate her breaking down my policy."

Erica Reynolds

May 4, 2023

5  out of  5 rating by Erica Reynolds
"Lawana Vasquez help me understand and choose the right life insurance for myself. She explained everything in detail and answered all the questions I had. She made the process so easy. Thank you so much Lawana!!!"

Silvia Vielma

May 4, 2023

5  out of  5 rating by Silvia Vielma
"(Translated by Google) My agent Lawana Vázquez always helps me with all my questions and gives me options for what suits me best with State Farm (Original) Siempre mi agente Lawana Vázquez me ayuda en todas mis preguntas y me da opciones para lo que ami me convenga mejor con State Farm"

jessica aguirre

May 3, 2023

5  out of  5 rating by jessica aguirre
"I want to thank Itzel Ramirez, she helped my husband and I with finding the right coverage with our auto insurance and now with our home insurance. She is very knowledgeable and very polite. We are very appreciative of her."

Alejandro Silva

May 3, 2023

5  out of  5 rating by Alejandro Silva
"The best State Farm office...I am very pleased and very good attention in this agency ... especially Miss Jessica Zinguensa ... I highly recommend them"

Andrea Salazar

May 3, 2023

5  out of  5 rating by Andrea Salazar
"(Translated by Google) Miss Lawana was very attentive and gave us the information we needed. Thank you Lawana for your service. (Original) Muy atenta la señorita Lawana que nos dio la información que necesitábamos gracias Lawana por su servicio."

Lely Aleman

May 3, 2023

5  out of  5 rating by Lely Aleman
"The best state farm office in Pasadena is where Lawana Vasques is with Mr Marcus Acosta she has done wonders for my family, from house insurance to car insurance or life insurance she has our coverage. People please look into everything they offer not only automotive insurerance thank you state farm"

Juan Escamilla

May 3, 2023

5  out of  5 rating by Juan Escamilla
"(Translated by Google) Lawana always takes care of me, she is an agent dedicated to her work, she offers me great insurance coverage for my work and my cars, thanks to State Farm (Original) A mi siempre me atiende Lawana es una agente dedicada a su trabajo me ofrece gran cobertura en aseguro para mi trabajo y mis carros gracias State Farm"

SYLVIA VASQUES

May 3, 2023

5  out of  5 rating by SYLVIA VASQUES
"If you need that wow effect you have to look for agent Lawana she is "awesome" she is she definitely found a way to meet my economical needs low rate with great insurance coverage"

jonathan salazar

May 3, 2023

5  out of  5 rating by jonathan salazar
"Lawana Vasques customer service is amazing anytime I have a question she helps me and helps me understand she has really taken good care of me over the years thank you"

erika castro

May 3, 2023

5  out of  5 rating by erika castro
"(Translated by Google) Jessica is a respectful, clear and effective agent. I love the way he clears up any questions I have. I highly recommend it. (Original) Jessica es un agente respetuosa, clara y efectiva. Me encanta su forma de aclarar cualquier duda que presente. La recomiendo ampliamente."

Maly Suarez

May 3, 2023

5  out of  5 rating by Maly Suarez
"Lawana Vásquez customer sirve is amazing. Every time I need help she helps me in the best way possible. Really greatful for their service."

Kyle Corrington

May 3, 2023

5  out of  5 rating by Kyle Corrington
"Jessica Z. has time and time again not only taken care of me but is taking care of my family as well now! Always exceeding and completely answers all questions with answers that we not only not like but our wallets do as well. Switching over from another company was an easy choice for my family and I after a short discussion over the things we were looking for in an insurance company. Thank you Jessica Z!!"

Javier Ramos

May 2, 2023

5  out of  5 rating by Javier Ramos
"I’ve had my cars insured with this office for almost 8 years and I have nothing to complain about. Jessica is amazing! She goes above and beyond to help her costumers"

Maritza Wenze

May 2, 2023

5  out of  5 rating by Maritza Wenze
"I’ve had my automobile and renters insurance with this office for almost 10 years. Great customer service! Jessica is always happy to help with whatever we need. I highly recommend them!"

Mark Gonzalez

May 2, 2023

5  out of  5 rating by Mark Gonzalez
"My entire family has State Farm. Lawana has always serviced our policies and has very detailed conversations where we understand insurance and covers our needs. The entire staff and Agent Marcus are very friendly and provide great customer service at every visit."

DANIEL HERNANDEZ

May 2, 2023

5  out of  5 rating by DANIEL HERNANDEZ
"Best customer service hands down. When I had my accident Jessica was there every step of the way providing peace of mind in such stressful moment."